With the filter on the top right, you can select the time period you wish to analyse. By default, the time range will be set to the last 6 months, but you can choose from different options in the drop-down menu or select a custom time frame as well.
Example: To analyse your customer satisfaction of the last month, select the dates in the calendar:
Depending on which time frame is selected, the x-axis in all graphs displayed on the dashboard will change.
The button “Force Monthly” will force the time scale on the x-axis on all graphs to be rendered on a monthly basis regardless of the time frame selected in the date filter.
In the top left corner, you can compare your review results with the same period of last month or last year.
Example: To compare your customer satisfaction of this month with the month before, select “Same time last month” in the drop-down menu.