This section gives you an overview of the questions asked in each survey and the corresponding answers provided by your customers.
Important: Beside rating scale question answers, also multiple-choice and, yes/no answers are available. Moreover, you will be able to see all answers to text questions such as “How would you describe your overall experience?”
By clicking on the Show Questionnaire icon on the top right corner, you will access the questionnaire preview, visualising the survey as your customer sees it:
Questions currently included in your questionnaire are marked as Active, whereas questions that are no longer in use are marked as Inactive.