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Customer Alliance User Guide
Customer Alliance User Guide
Learn more about the Customer Alliance platform
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27 articles in this collection
Written by
Stewart Taylor-McLaughlin
1. Introduction to Customer Alliance
1.1 Access to the platform
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
2. Main Menu Navigation
2.1 User settings
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
3. Dashboard
3.1 My KPI's
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
3.2 General overview
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4. Analytics 360
4.1 Statistics
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4.2 Alerts
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4.3 Distribution
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4.4 Competitors
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4.5 Text Analytics
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4.6 Tripadvisor ranking
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
4.7 Questionnaire
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
5. Communications
5.1 My Customer List
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
5.2 Email Subscribers
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
5.3 Blocklist
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
6. Reviews
6.1 Stream
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
6.2 In-web/app surveys
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
7. Reports
7.1 Export
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Stewart Taylor-McLaughlin
Updated over a week ago
7.2 Email
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
8. Define & Track
8.1 Targets
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Stewart Taylor-McLaughlin
Updated over a week ago
8.2 City Ranking
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9. Settings
9.1 General
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9.2 Distribution
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9.3 Automated Sending
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9.4 Survey Builder
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9.5 Design
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9.6 To-dos
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago
9.7 SMS Packages
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Written by
Stewart Taylor-McLaughlin
Updated over a week ago