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Customer Alliance User Guide

Customer Alliance User Guide

Learn more about the Customer Alliance platform

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27 articles in this collection
Written by Stewart Taylor-McLaughlin
1. Introduction to Customer Alliance

1.1 Access to the platform

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
2. Main Menu Navigation

2.1 User settings

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
3. Dashboard

3.1 My KPI's

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

3.2 General overview

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
4. Analytics 360

4.1 Statistics

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

4.2 Alerts

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

4.3 Distribution

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

4.4 Competitors

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

4.5 Text Analytics

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

4.6 Tripadvisor ranking

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

4.7 Questionnaire

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
5. Communications

5.1 My Customer List

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

5.2 Email Subscribers

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

5.3 Blocklist

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
6. Reviews

6.1 Stream

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

6.2 In-web/app surveys

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
7. Reports

7.1 Export

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

7.2 Email

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
8. Define & Track

8.1 Targets

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

8.2 City Ranking

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Written by Stewart Taylor-McLaughlin
Updated over a week ago
9. Settings

9.1 General

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

9.2 Distribution

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

9.3 Automated Sending

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

9.4 Survey Builder

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

9.5 Design

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

9.6 To-dos

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Written by Stewart Taylor-McLaughlin
Updated over a week ago

9.7 SMS Packages

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Written by Stewart Taylor-McLaughlin
Updated over a week ago