Go to Customer Alliance
English
Français
Deutsch
Italiano
Polski
Español
All Collections
Customer Alliance User Guide
Customer Alliance User Guide
Learn more about the Customer Alliance platform
1. Introduction to Customer Alliance
1.1 Access to the platform
2. Main Menu Navigation
2.1 User settings
3. Dashboard
3.1 My KPI's
3.2 General overview
4. Analytics 360
4.1 Statistics
4.2 Alerts
4.3 Distribution
4.4 Competitors
4.5 Text Analytics
4.6 Tripadvisor ranking
4.7 Questionnaire
5. Communications
5.1 My Customer List
5.2 Email Subscribers
5.3 Blocklist
6. Reviews
6.1 Stream
6.2 In-web/app surveys
7. Reports
7.1 Export
7.2 Email
8. Define & Track
8.1 Targets
8.2 City Ranking
9. Settings
9.1 General
9.2 Distribution
9.3 Automated Sending
9.4 Survey Builder
9.5 Design
9.6 To-dos
9.7 SMS Packages