Go to Customer Alliance
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English
Go to Customer Alliance
English
Français
Deutsch
Italiano
Polski
Español
;
English
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Customer Alliance User Guide
Customer Alliance User Guide
Learn more about the Customer Alliance platform
S
By Stewart and 1 other
2 authors
29 articles
Smart Snippets
1. Introduction to Customer Alliance
1.1 Access to the platform
2. Main Menu Navigation
2.1 User settings
3. Dashboard
3.1 My KPI's
3.2 General overview
4. Analytics 360
4.1 Statistics
4.2 Alerts
4.3 Distribution
4.4 Competitors
4.5 Text Analytics
4.6 Tripadvisor ranking
4.7 Questionnaire
How to read the Satisfaction Drivers graph
5. Communications
5.1 My Customer List
5.2 Email Subscribers
5.3 Blocklist
6. Reviews
6.1 Stream
6.2 In-web/app surveys
7. Reports
7.1 Export
7.2 Email
8. Define & Track
8.1 Targets
8.2 City Ranking
9. Settings
9.1 General
9.2 Distribution
9.3 Automated Sending
9.4 Survey Builder
9.5 Design
9.6 To-dos
9.7 SMS Packages
